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Our Newsletter

Returns Policy

Please contact Abundant Supply within 30 days for return authorization and assignment of a Returned Goods Authorization (RGA) number to your order.  The RGA number must be included on all packages and correspondence.  Any item returned without prior authorization will remain the property of the sender, and Abundant Supply LLC will not be responsible for same.

You may return most new, unopened items within 30 days for store credit.  Returns by customers who do not desire store credit will be charged a fifteen percent (15%) restocking fee.  Product must be in new and resalable condition.  Any cost incurred by Abundant Supply LLC to restore such goods to a first class condition will be charged to the customer.

Shipping and delivery fees are non-refundable, and all returns must be shipped prepaid.  However, we will pay the return shipping cost if the return is a result of our error (you received an incorrect or defective item, etc.)  Returns may be exchanged for other material or parts of equal dollar value.

If you receive damaged merchandise, please call us immediately.  All damaged items must be claimed through the UPS damaged claims process.  Most claims are processed within 7 business days and the product is reshipped to the customer.

Missing or stolen deliveries must also go through the proper UPS claim process.  It can take up to 8 business days for UPS to investigate the missing package.  Once the investigation is closed, replacement product will be sent, if necessary.

Electrical components and special order items are not refundable.